Terms of Service

OVERVIEW

This website is operated by Mochi Pocket.

Throughout the site, the terms “we”, “us” and “our” refer to Mochi Pocket.

Mochi Pocket offers this website, including all information, tools and services available from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

We reserve the right to update or modify these Terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

You confirm that you are at least the age of majority in your country or region of residence, or that you are at least 16 years old and have obtained consent from a parent or legal guardian to use this site.

You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction.

You must not transmit any viruses, malicious code, or any other destructive material. Any breach of these Terms may result in immediate termination of your access to our services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for legitimate reasons, including but not limited to suspected fraud, abuse of policies, or improper use of the website.

You understand that content you submit (excluding payment information) may be transmitted over multiple networks. All payment information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings used in these Terms are included for convenience only and do not affect their interpretation.


SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that the information on this website is accurate and up to date, but we do not guarantee that all content is complete, current, or error-free.

Any reliance on the information provided on this site is at your own risk. We reserve the right to modify website content at any time without obligation to update it.


SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices for our products may change at any time without prior notice.

We reserve the right to modify or discontinue all or part of the Service at any time. Except as required by law, we shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities.

All products are subject to our Return Policy, which forms part of these Terms.

We have made reasonable efforts to accurately display product images and colours; however, we cannot guarantee that your device’s display will accurately reflect the actual product.

We reserve the right to limit, refuse, or discontinue any product or order at our discretion.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders where necessary, including in cases of pricing errors, suspected fraud, or unauthorised transactions.

If an order is modified or cancelled, we may attempt to notify you using the contact details provided at checkout.

You agree to provide accurate, current, and complete purchase and account information and to update such information as needed.

For further details regarding refunds, please refer to our Return Policy.


SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control. These tools are provided “as is” without any warranties.

Your use of third-party tools is at your own risk and subject to the terms of the relevant third-party providers.


SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or business practices of any third-party sites.

Please review the relevant policies of third-party websites before engaging in any transactions.


SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, feedback, or suggestions to us, you agree that we may use such content without compensation or restriction.

You represent that your submissions do not infringe any third-party rights and do not contain unlawful, misleading, or inappropriate material.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.


SECTION 11 – ERRORS AND OMISSIONS

To the extent permitted by law, we reserve the right to correct errors, update information, or cancel orders, even after an order has been submitted.


SECTION 12 – PROHIBITED USES

You may not use the website or its content for any unlawful purpose, including but not limited to infringement of intellectual property rights, transmission of malicious software, or interference with website functionality.

We reserve the right to terminate access to the website for violations of these Terms.


SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot be excluded under applicable law.

To the maximum extent permitted by law, Mochi Pocket shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Mochi Pocket from any claims arising out of your breach of these Terms or violation of applicable law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated. We may terminate or suspend access to our services if you breach these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies posted on this website, constitute the entire agreement between you and Mochi Pocket regarding the use of our services.


SECTION 18 – GOVERNING LAW

These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of England and Wales.


SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update these Terms of Service from time to time. Your continued use of the website after any changes are posted constitutes acceptance of those changes.